Frequently Asked Questions
Last updated: October 25, 2026
Straight answers about how AccRevert works, what it costs and what to expect. If your question is not here, email office@accrevert.com or call +1 (646) 980-4811.
Frequently Asked Questions
How much does account recovery cost?
Opening a case costs a flat $299 case-preparation fee, paid at checkout. If your account is restored, a success fee applies: $599 for personal accounts, $999 for business accounts (Facebook Pages, Instagram business and creator accounts, YouTube channels and Google Business Profiles) and $1,199 for Business Manager / Business Portfolio and ad accounts. If access is not restored, there is no success fee. There are no hidden fees.
How is the success fee charged?
Only if access is restored. When you can log in to your account again, we email you a secure PayPal payment link for the success fee, payable within 7 days: $599 for personal accounts, $999 for business accounts (Pages, Instagram business and creator accounts, YouTube channels, Google Business Profiles) and $1,199 for Business Manager / Business Portfolio and ad accounts. You choose your account type at checkout, so you know the exact amount before you pay anything. If access is not restored, you pay nothing more.
What happens right after I pay?
The secure case details form opens right after payment. You describe what happened, add any screenshots of platform notices, and our team reviews your case and contacts you by email or phone with the next steps.
How long does recovery take?
It depends on the platform and the situation. Simple lockouts can be resolved within days, while identity reviews and policy appeals often take from one to several weeks. Platforms do not commit to response times, so no one can honestly promise a fixed date.
What happens if my account is not recovered?
The $299 fee covers the case-preparation work that starts right after payment. If access is not restored, there is no success fee.
Do you need my password or verification codes?
No. We never ask for passwords, verification codes or backup codes, and you keep control of every login. We may ask for a copy of your ID to confirm that you own the account; it is stored securely and deleted within 30 days after your case is closed. When a platform requires identity verification, it is submitted through that platform’s own official flow.
Are you affiliated with Meta, Google or WhatsApp?
No. AccRevert is an independent service and is not affiliated with Meta, Google, YouTube, WhatsApp, TikTok or any other platform. We prepare evidence and appeals and submit them only through each platform’s official, public channels. We have no special access and cannot override a platform’s decision.
Can I get a refund?
Yes, if you cancel within 24 hours of payment and before you submit your case details, we refund the $299 in full. After that, case work has started and the $299 is non-refundable. The success fee is charged only if your account is restored. See our Refund and Cancellation Policy for the full terms.
Which platforms do you work with?
Facebook, Instagram, WhatsApp, Google and YouTube, plus other platforms such as TikTok, Telegram, X, Snapchat and Microsoft accounts through our other-platform service.
How do I know this is not a scam?
Legitimate recovery help never asks for your password or codes, never promises guaranteed results and never asks you to pay in crypto or gift cards. We follow all three rules, and you pay through a secure checkout. Read our guide on how to spot fake account recovery services.