Facebook asks for identity documents in several situations: when an account is locked for suspicious activity, when you recover a hacked account without access to your email or phone, when you change your name, and when you appeal a disabled account. Uploading the ID is the easy part. The waiting, the silence and the occasional rejection are what frustrate people. This guide explains what happens after you upload, why submissions fail, and what you can do when the review seems stuck.
What Happens After You Upload Your ID
Your document goes into a review queue. Some checks are automated and finish quickly; others need a manual review. Facebook usually tells you the result by email or with a notification when you try to log in. Meta also explains during the upload how it stores ID information and how long it keeps it, so read that notice and choose the options that suit you.
Typical Review Times
| Situation | Typical wait |
|---|---|
| Automated check, clear document | Hours to a few days |
| Manual review | Several days to a few weeks |
| High-volume periods or appeals | Can be longer, with no guaranteed date |
There is no official deadline. If a few weeks pass with no answer, the case is not necessarily lost, but it is worth checking whether something in the submission blocked it.
Why Facebook Rejects or Ignores an ID
- Name mismatch: the name on the profile does not match the document. Hackers sometimes change the profile name, which makes your real ID look wrong.
- Poor image quality: blur, glare, shadows or cropped edges.
- Screenshots or scans of scans instead of a clear photo of the original document.
- Expired documents or documents that are not accepted for the request.
- Covered information that Facebook needs to see, such as the name, photo or date of birth.
- Too many uploads: repeated submissions can create confusion instead of speeding things up.
How to Submit the Right Way
- Use a valid, government-issued photo ID such as a passport, driver’s license or national ID card.
- Photograph the original document on a dark, flat surface in good light, with all four corners visible.
- Make sure the name matches the profile name. If the hacker changed it, mention your original name in any text field you are offered.
- Upload once, from the device you normally use for Facebook, and then wait.
- Check your email, including spam, for Facebook’s reply.
In some flows Facebook accepts other documents that show your name, or offers a video selfie instead. Use the options shown on your screen; they differ between account situations.
A Critical Safety Warning
Only upload ID documents inside Facebook’s official flow, on facebook.com or in the Facebook app. Never send your ID to anyone who contacts you claiming to be Facebook support, a recovery agent or a Meta employee, whether by direct message, WhatsApp, email or phone. Stolen ID images are used for identity theft. AccRevert never asks for your ID; you upload documents only to Meta.
What to Do If You Hear Nothing
- Check every inbox and folder linked to the account, plus the email you entered during recovery.
- Try logging in again from your usual device; the result is sometimes shown only at login.
- Look for alternative paths such as facebook.com/hacked or the security email reversal link if your account was hacked.
- Use Meta Verified support if you have it on an account you can access, or Meta Business support if a Page or ad account is involved. See how to contact Facebook support.
- Avoid uploading again and again. If you must resubmit, fix the reason it likely failed first.
How AccRevert Helps
Stuck ID reviews usually point to a deeper mismatch: a changed name, conflicting contact details or a weak ownership trail. AccRevert reviews the situation, prepares a consistent ownership file and guides the next official submission at the right time. You start with a flat $299 case-preparation fee. The success fee is $599 for personal accounts, $999 for business accounts and $1,199 for Business Manager and ad accounts, and it is due only if access is restored. See our Facebook recovery service.
Frequently Asked Questions
How long does Facebook take to review an ID?
Anything from a few hours to several weeks. Automated checks are fast; manual reviews and appeals take longer, and Facebook does not guarantee a date.
Why was my ID rejected by Facebook?
The most common reasons are a name that does not match the profile, a blurry or cropped photo, a screenshot instead of the original, or an expired document.
Can I upload my ID again?
Yes, when Facebook offers the option, but fix the problem first. Repeated identical uploads rarely help and can slow the review.
Is it safe to send my ID to Facebook?
It is safe to upload it through Facebook’s official flow on facebook.com or in the app. Never send it to people who contact you claiming to be Facebook.
Final Checklist
- Use a valid government photo ID that matches the profile name.
- Take a clear photo of the original with all corners visible.
- Upload once, from your usual device, then wait.
- Check all inboxes and try logging in to see the result.
- Never share your ID outside Facebook’s official flow.
ID review going nowhere? Open your recovery case with AccRevert: a flat $299 fee starts the work, and the success fee applies only if access is restored.
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