Refund and Cancellation Policy

At AccRevert, significant professional time, technical resources, administrative processing, and case analysis begin immediately after a client submits a Secure Intake Protocol and payment is completed.

By purchasing our services, you acknowledge and agree to the following policy.


1. Initial Case Assessment & Processing Fee

The initial payment of $299 USD constitutes a non-refundable Case Assessment and Processing Fee.

This fee covers, among other things:

  • Initial case evaluation
  • Review of submitted evidence and identity documents
  • Technical analysis of the incident
  • Preparation of recovery documentation and appeal materials
  • Administrative processing
  • Internal compliance review
  • Communication preparation with relevant third-party platforms

Because work begins immediately upon submission, this fee is earned upon receipt and is generally non-refundable once processing has commenced.


2. Nature of Services

AccRevert provides professional technical consulting, account recovery assistance, administrative support, and intermediary communication services relating to compromised or inaccessible digital assets.

Clients acknowledge that they are purchasing professional services, expertise, technical analysis, and administrative efforts — not a guaranteed recovery result.


3. No Guarantee of Outcome

While AccRevert uses commercially reasonable efforts, technical methodologies, and structured recovery procedures, we cannot guarantee:

  • Successful account recovery
  • Restoration of access
  • Reversal of platform enforcement actions
  • Specific response times from third-party platforms

All final decisions remain solely under the control and discretion of the relevant third-party platform providers.


4. Cancellation Policy

Clients may request cancellation of services at any time.

However:

  • Once case review, evidence analysis, document preparation, or platform communication efforts have commenced, the initial processing fee remains non-refundable.
  • Additional refund eligibility, if any, shall be determined solely according to any separate written agreement provided to the client.

5. Chargebacks & Payment Disputes

By completing payment, you acknowledge that you have read and agreed to this Refund and Cancellation Policy.

In the event of a payment dispute or chargeback, AccRevert reserves the right to provide supporting documentation to the payment processor or financial institution, including:

  • Signed digital acknowledgments
  • Service records
  • Communication history
  • IP logs
  • Submission timestamps
  • Evidence of work performed

Fraudulent or abusive chargebacks may result in suspension of services and additional legal or collection actions where permitted by applicable law.


6. Contact Information

For billing, cancellation, or refund-related inquiries, please contact:

AccRevert Billing Department
📧 office@accrevert.com

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